e-Acácia – Maputo Citizen Portal

Paying municipal taxes in Maputo meant trips and queues. The council wanted citizens and companies to check charges, pay and track requests at any time, and managers to have revenue indicators.

In the portal and app, e-Acácia brings together the municipal property tax (property lookup, automatic calculation, payment and exemption requests), the municipal vehicle tax (payment, ownership transfer and history), the economic activity fee, public transport licensing, inspection booking and verification of documents issued by the council. Through TechSolutions, I reviewed and tested the app and prepared its store submission.

1. 01

   Authentication with an OTP code

   On top of the password, the app asks for a verification code, because it handles payments and tax data for citizens and companies.

2. 02

   Bulk Excel import for managers

   Council managers can load vehicles and public transport fleets from an Excel file instead of registering them one by one.

3. 03

   Self-service account deletion

   Citizens can request account deletion in the app itself or by email, as the stores and data protection rules require.

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app downloads on Google Play

500+

play.google.com ↗ (opens in a new tab)

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  SDG 16 · Peace, Justice and Strong Institutionsprimary

  Municipal taxes that can be looked up and paid online, verifiable municipal documents and revenue indicators for the council's management.

• 

  SDG 11 · Sustainable Cities and Communitiescomplementary

  Citizens and companies handle taxes, transport licensing and inspections without queues or trips, through the council's official portal and app.

• e-Acácia portal (opens in a new tab)
• App on Google Play (opens in a new tab)